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Our Price Promise

We promise to give you the very best rates available in the market when you book directly with The Other House via our website, email or over the phone. If you see a lower rate than we are offering, with the same terms and conditions, we will match it and include a daily full breakfast, if you book direct. To book, email us at or call us on +44 (0)20 3846 6000

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Terms & Conditions

To take us up on our Price Promise, provide a screen shot that clearly displays the Club Flat category, dates of travel, rate and provide the URL (website address) where you found the offer. It is at the discretion of The Other House to decide if a booking qualifies for Price Promise redemption, based on the information provided.  Some rates given to closed user groups (loyalty programs, corporate contracted rates etc) may not apply for Price Promise matching.

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